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Member Digital Adoption and Engagement Preferences Tool

Determine your members' digital priorities and communciation preferences with this customizable tool.

Overview

Compare consumer data on virtual visits, plan portals, and communication preferences

Our newly-released data tool enables users to explore the results from our 2020 Health Plan Tools Consumer Survey. Use the tool to view consumer responses to questions about plan portals and apps, virtual visits, and communication preferences. Click “Modify cohort” to create unique cuts of member subpopulations.

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AFTER YOU READ THIS

1. You'll understand your members' preferences about plan portals and apps, virtual visits, and plan communications.

2. You'll be able to determine the prefrences of unique member subpopulations by modifying the data cohorts.

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