Doug works for Optum Advisory, is an expert advisor to Advisory Board, and currently serves as a senior director and partner with the Optum Advisory Revenue Cycle team. He brings more than 30 years of experience in the healthcare industry with a focus on revenue cycle management, improving customer operations, and maximizing effectiveness and efficiency of people, processes, and technology.
Doug has been with Optum since 2012 and has served as a solution leader responsible for the development and delivery of revenue cycle consulting services to acute and ambulatory healthcare organizations.
Disclaimer: Advisory Board is a subsidiary of Optum. All Advisory Board research, expert perspectives, and recommendations remain independent.
Doug has a proven track record in organizational transformation and redesign, root cause analysis, and process improvement. He is a strong facilitator for revenue cycle design sessions and decision days and has supported several high-profile clients in systemization and standardization of their revenue cycles. He is a high-energy consulting and management professional and a sought-after speaker and presenter for many Optum and revenue cycle associations. He received his bachelor’s degree in economics from the University of Missouri and is a member of HIMSS and HFMA.
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