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Consumer trends

While the consumer is at the center of all our research, our resources are designed to help you better understand the healthcare consumer as a stakeholder. Read our research on what drives their decision-making, how to earn their business and loyalty, and ways to improve the consumer experience.
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Get to know the 6 insights on consumer preferences in healthcare

A survey of U.S. patients reveals the trends shaping how healthcare consumers are choosing where (or if) to seek care. Learn more about how healthcare consumer preferences and behaviors are evolving and find out how your organization can adapt.

The present and future of consumerism

We’ve identified five key drivers that are shaping consumer preferences and behaviors across the industry, including workforce realignment and digital enablement.

3 ways consumer preferences are driving healthcare facility design

As consumer care preferences continue to evolve, healthcare facility design must adapt. Discover strategies to stay competitive in the changing healthcare landscape.

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Hit your business goals with Advisory Board Sponsorship. Partner with us on content and events to grow your brand, reach your target audiences, and connect with healthcare leaders.

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