Managing director, Specialty care and consumerism research

Emily Heuser


Experience and background

Emily leads service line and consumer-focused research at Advisory Board. Through customized service line analyses, consumer surveys, and primary research, her team seeks out the top clinical services growth opportunities and new ideas with the potential to improve specialty care. In her ten years at Advisory Board, Emily has led research on health system growth strategy, including strategic planning, market trends, and innovation.

Before discovering a passion for healthcare, Emily was a Morehead-Cain scholar at UNC Chapel Hill, where she majored in environmental health and biology. She's happiest spending time exploring the outdoors with her husband, son, and springer spaniel.


What you need to know about Emily
In her quest to help members stay ahead of their ever-evolving competition, Emily encourages members and researchers to adopt a future-focused strategy lens, rather than bank on today's best practices. Through custom analyses, seven consumer choice surveys, and hundreds of research studies, she pushes strategic thinkers to scenario plan, iterate, and use data resourcefully.

Contact Emily

Expertise
Clinical Services
Consumerism
Service Line Strategy
Strategy and Growth

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