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Provider operations

Operational excellence is a priority for all providers, but knowing where to start and how to scale successful approaches is challenging. Using our benchmarking tools, systems can pinpoint outlier performance areas. Review our evidence-based insights and best practices, which help providers sustainably increase efficiency, reduce length-of-stay, and improve margins.

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Use our Hospital Benchmark Generator to compare your organization to others' financial, operational, and quality data benchmarks

Create custom cohorts based on hospital characteristics to ensure like-to-like comparisons with similar hospitals. The tool features over 210 metrics organized into three different categories.

Get 3 strategies to optimize your patient flow

Optimizing patient flow is a top priority for many hospitals, as current efforts are often disjointed. To shift to a proactive approach, hospitals need to centralize oversight of patient flow and move away from defaulting to hospital admission. Get our take on the future of patient flow and learn three ways your organization can transition to a coordinated, more proactive model.

Creating an equitable virtual urgent care service

Learn the three patience experience strategies New York City Health + Hospitals used to implement an equitable virtual urgent care service.


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