Research & Insights

Provider operations

Operational excellence is a priority for health systems. But knowing where to start and how to scale successful approaches is challenging. Using our benchmarking tools, systems can pinpoint outlier performance areas. And our evidence-based insights and best practices help systems sustainably increase efficiency, reduce length-of-stay, and improve margins.

Featured Insights

Tackle these challenges

To quickly adapt to a fast-changing environment, health system leaders need a comprehensive understanding of forces and players they need to respond to.  

  • Learn about the 10 major trends impacting health systems — from financial pressures to workforce stability to generative AI.
  • Understand growth forecasts for healthcare utilization customizable by market, setting of care, and demographics.
  • Get up to speed on how different categories of provider volumes are changing.

Our tool and analytics suite is designed to help you identify inefficiencies, foster continuous quality improvement, and drive strategic and budgetary planning efforts.

Length of stay is poised to increase across the next decade. But many systems are still struggling to keep LOS in check. Access over a decade of research to:

Throughput and waste reduction are critical issues for operators everywhere. Access our repository of best practices to learn how organizations are ensuring operational excellence.

Margin management is not going away as a must-have health system competency. Dig into our research on cost control to learn where your cost reduction opportunities lie.

  • Dig into a comprehensive model that illustrates the magnitude of margin challenges that providers face to prioritize opportunities to address the squeeze.
  • Access our repository of 20 best-practice cost control tactics to create near-term savings and set the stage for long-term cost discipline.
  • Focus on one of the more pernicious drivers of unnecessary costs — hospital readmissions.

Operations leaders oversee increasingly larger systems. Tactical best practices may provide targeted results, but broad organizational design and enterprise-wide policies are critical to system success. 


Recent insights from around the industry

Advisory Board tools and analytics

Get data on your customers and the markets in which they operate so you can tailor messaging to their unique needs.

Pivots for a sustainable future summit

This summit is designed for provider organizations that are not only looking at today’s problems, but also tomorrow’s solutions — as well as partner organizations across the industry that want to understand where provider organizations are heading.


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