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| Expert Insight

The secret to New York Presbyterian's 2-hour drop in ED patient wait times? Telehealth.

Editor's note: This story was updated on February 12, 2019.

New York Presbyterian's (NYP's) telehealth Express Care program has received a lot of press for its nearly five-fold reduction of the hospital's emergency department (ED) wait times.

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Posted on April 09, 2018

Updated on July 24, 2023

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Strategy and Growth
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