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| Expert Insight

Four lessons on reducing no-show rates with hospital-provided transportation

Editor's note: This story was updated on November 29, 2018.

When Valley Health's community needs assessment showed patients were having trouble getting to appointments, the strategy team at one of their system hospitals—Page Memorial Hospital in Luray, Virginia—investigated rideshare options as a solution to meet demand and appeal to more consumers.

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Posted on July 24, 2018

Updated on October 14, 2024

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Strategy and Growth
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