Research & Insights

Pharmacy, diagnostics, and lab

Pharmacies and labs are simultaneously frontline providers and strategic businesses. We help them partner with stakeholders across the care ecosystem, prepare for emerging disruptive therapeutics and diagnostics, and understand the evolving cost control and benefit management environment.


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Tackle these challenges

Specialty pharmaceuticals account for over 50% of pharmacy benefit spending in the United States, and they often have complex and unique distribution, administration, and reimbursement protocols.

  • Use this glossary to educate yourself and others within your organization about terminology related to specialty medications.
  • Explore how specialty pharmacy models are changing to meet market demands and what it will take to succeed in the future.
  • Learn strategies to improve reimbursement for provider-administered specialty medications amidst increasing prior-authorization requirements and denials.

Diagnostic labs are involved in one-third of all patient encounters and play a critical role in driving patient care decisions.

  • Understanding the lab landscape is essential to manage the growing costs and complexity related to patient diagnostic testing.
  • Genetic testing is a rapidly growing driver of lab spending – and providers, health plans, and diagnostics companies must reassess their approaches to genetic testing to take advantage of the tests’ full value.
  • Health systems and health plans are looking for lab partners that can help them navigate the challenges associated with managing lab spend.

Pharmacy benefit managers (PBMs) play a crucial role in drug selection and pricing, yet they often remain hidden.

Infusion care is evolving as a strategic battleground between healthcare stakeholders, from traditional providers and health plans to emerging, private-equity-backed corporate franchises.


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