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Podcast

Ep. 237: “Being digital”: How to assess health systems’ digital maturity

Host Rachel Woods invites Advisory Board digital health expert John League, and Optum’s Vice President of Strategy, Growth, and Innovation K.R. Prabha to delve into the concept of “digital maturity” for health systems and unveil a new model they’ve designed to assess digital transformation. Later, Rae invites Dr. David Ingham, Vice President and Chief Information Officer at Allina Health to provide a case study of how his team leveraged this tool to assess Allina’s progress and prioritize next steps on their digital journey.

Back in December, we discussed why leaders should re-envision their approach to digital change management. But to truly implement digital change, health systems must understand their organization’s success (or failure) to date. However, assessing digital progress is not a simple task. While models exist that measure digital maturity in other industries, there is a serious lack of tools to measure progress in the healthcare field—which is why we made our own.

This week, host Rachel (Rae) Woods invites John League, Advisory Board digital health expert, and K. R. Prabha, Optum’s Vice President of Strategy, Growth and Innovation to define what digital maturity for health systems looks like and unpack why so many organizations are stalled at merely “being” digital. Together, they introduce a new tool they’ve designed to help health systems assess their own digital maturity. For an on-the-ground perspective, Rae invites Dr. David Ingham, Vice President and Chief Information Officer of Allina Health, to discuss how Allina Health leveraged this tool to assess their progress and prioritize next steps on their digital journey.

Links:


[Webinar, 2/19] Imaging market trends in 2025


Advisory Board is a subsidiary of Optum. All Advisory Board research, expert perspectives, and recommendations remain independent.


A transcript of this episode as well as more information and resources can be found on RadioAdvisory.advisory.com.

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