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Cheat Sheet

Geriatric flying squads

Increased demand for emergency and inpatient care from older, complex patients is further straining limited hospital resources, including beds and staff. Geriatric flying squads, or aged care outreach services, are hospital-operated rapid response teams that provide on-site assessments and acute-level care for geriatric patients in long-term care facilities. Discover how this model is reducing ED utilization, preventing hospital admissions, and improving the overall care experience for geriatric patients.

What is it?

Geriatric flying squads, also known as aged care outreach services, are hospital-operated, multidisciplinary rapid response teams that provide on-site assessments and acute-level care for deteriorating geriatric patients in aged/long-term care (LTC) facilities. The objective of geriatric flying squads is to reduce preventable ED utilization and hospital admissions by proactively delivering care for patients who would otherwise be transferred to the hospital. This model may also help facilitate discharge by making LTC staff more willing to accept patients with complex care needs through educational training and coaching.

Geriatric flying squads consist of at least a geriatrician, nurse practitioner, and clinical nurse consultant, though some models may also include social workers, physiotherapists, and psychologists. Hospitals may adapt squad size and composition to best meet the needs of its patient population. Geriatric flying squads may also vary in how and with whom they partner (some geriatric flying squads in Australia provide decision support directly to emergency service providers), and whether they deliver care in patients’ homes.

The earliest mention of the program is in 2011 in Australia,1 where the model is regaining traction as state governments are boosting funding for the program in response to nationwide ambulance ramping and hospital capacity crises.2


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AFTER YOU READ THIS
  • You will know how hospital and health systems leaders are extending capacity into the post-acute sector to reduce downstream utilization among geriatric patients.
  • You will know what it takes to implement a successful geriatric flying squad program.
  • You will be able to initiate discussions with key stakeholders to evaluate if the program is right for your organization.

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