FEATURED INSIGHTS

How COVID-19 has changed consumer behavior and preferences

Based on our survey of over 7,000 consumers, these reports highlight the most important — and surprising — ways COVID-19 impacted consumer behaviors, lifestyles, and preferences.

Patient-centered communication can positively impact everything from treatment adherence to consumer loyalty. Use the strategies and tools below to support effective physician-patient communication at your organization.

The physician executive's guide to patient-centered communication

All your consumer choice survey resources—on one page

The top resources from our suite of consumer surveys. Explore these insights and learn how your consumer strategy can help you succeed in a competitive landscape.

Consumer Preferences for a Primary Care Clinic

We asked 1,500 consumers what attributes are most important to them when choosing a new primary care clinic. Explore their preferences to shape your primary care strategy.

The nurse manager portal

Today's nurse managers are busier than ever. This one-stop hub features our top insights and tools for nurse managers, including implementation resources and best practices.

The Experience-Complexity Gap

As retirement-age nurses exit the workforce while the influx of new nurses continues to grow, the net effect is a decline in the overall experience of the nursing workforce. Use these strategies to support effective physician-patient communication.

Diagnostic Audit

Compassion Fatigue Assessment

Help staff recognize the visible and invisible signs of compassion fatigue and build a supportive environment.

The Nurse Preceptor Toolkit

Use these nine tools to update preceptor support and improve education for new nurses.

Achieving Top-of-License Nursing Practice

Explore 20 best practices for ensuring frontline nurses have the time and support they need to practice to the full extent of their training and skills.

Infographic

Don't fall for these myths of staff engagement

Learn the truth behind 5 myths of staff engagement — and improve the performance of your team.

Ready-to-Use Slides

Hospital turnover and vacancy benchmarks

Download our ready-to-present slide deck with national benchmarks on hospital turnover, vacancy, and premium labor rates.

Cheat Sheet

Cheat sheets: Best places to work

Access our cheat sheets to learn exactly how influential publications decide who makes the cut (and who doesn't) on "best place to work" lists.

Your one-stop shop for reducing early turnover

More than a quarter of all hospital staff turnover is among those with less than one year of tenure. Follow these six steps to connect with these employees and stop early turnover.

Win Millennials’ Loyalty

Download this research report for strategies and best practices to build a millennial-specific retention strategy for your organization.

Infographic

Envisioning the future of cancer care

The way cancer programs deliver and are reimbursed for care is rapidly changing. Check out our infographic to hear where oncology leaders think cancer care is headed in the next decade.

Case Study

How Northwestern Medicine is reducing cancer disparities

To address disparities in cancer incidence and mortality rates across Chicago, Lurie Cancer Center at Northwestern Memorial Hospital created the Chicago Cancer Initiative.

Ready-to-Use Slides

Cancer market trends for 2023

Download our ready-to-present slides to learn everything you need to know about key trends impacting cancer care.

What matters most to cancer patients

We surveyed over 1,200 cancer patients to understand how they choose oncology providers and what matters most to them across their experience with cancer.

Estimator

Cancer Incidence Estimator

Use this tool to generate current and projected cancer incidence estimates by tumor site for any geographic region within the United States.

Expert Insight

The future of CV care: 4 big trends to watch in 2022 and beyond

COVID-19 substantially impacted the cardiovascular care landscape, but the biggest changes for CV care are not behind us. Here are the four major trends to watch.

Resources to Support Your CV Telehealth Strategy

Explore our toolkit to get resources on telecardiology, including emerging trends, investment considerations, and case studies from leading organizations.

Expert Insight

3 innovative strategies to improve structural heart, HF, and ECMO care

Learn how three cardiovascular programs developed creative, effective, and sustainable initiatives for better structural heart, heart failure, and ECMO care.

Toolkit for Optimizing CV Organizational and Leadership Structures

Access our toolkit of diagnostics, tools, benchmarks, and best practices to help you define and enhance your service line model in three main stages.

Blueprint for CV Growth in a Transitioning Market

This report provides strategies to help CV leaders develop and execute a growth strategy that aligns with the needs of their market and the capabilities of their program.

Market analytics & forecasting tools

Estimator

Market scenario planner

Examine future patient utilization of services for any geographic region and model the impact of five key drivers of change that best reflect your market.

Calculator

The post-acute pathways explorer tool

Identify provider relationships, quantify provider quality and patient outcomes, and highlight spending trends for specific markets.

Benchmark Generator

The hospital benchmark generator

Get instant access to Medicare benchmarks and see how your organization stacks up on finance, quality, and utilization performance metrics.

Decision Guide

Demographic profiler

Visualize population demographics or consumer characteristics data on a map to help you understand your market population.

Cheat sheets

C-suite cheat sheets

Do you need to know the ins and outs of new payment models? Are you wondering how care delivery is changing? Access our library of cheat sheets to learn how to talk about these issues with confidence.

Cheat Sheet

Population health cheat sheets

Health care leaders face increasing pressure to improve population health and reduce the total cost of care. Access our cheat sheets to quickly get up to speed on population health basics.

Medicare payment programs

Get back to basics on Medicare payment programs with our cheat sheets on different payment programs, including who they affect, when they're updated, and what goes into payment calculations.

Health insurance 101

Confused about the U.S. health insurance system? You're not alone. It's one of the most complicated systems in the world. Access these cheat sheets to quickly learn the key business priorities of health insurance companies.

resource libraries

Population health resource library

Check out our library of care decision guides, scripting, governance documents, tools, risk assessments, and evaluation forms that are critical to the success of population health initiatives.

Digital health resource library

Access our collection of resources to better understand the digital health ecosystem and how to execute a successful digital strategy.

Emotional support resource library

Use our resource library to understand what models of emotional support are available to your organization for different types of emotionally charged scenarios.