There is an untapped opportunity for stakeholders across the industry to improve women’s menopause symptom care. With most women spending more than a third of their lives in peri- or post-menopause (perimenopause ranging between one and 14 years), many U.S. women would benefit from improved symptom care.2 We interviewed 16 healthcare leaders that shared opportunities for stakeholder groups to improve care for this condition with high chance of efficacy. And the opportunity to act isn’t limited to providers. Health plans, digital health companies, pharmaceutical companies, and policymakers can also effect change in their spheres of influence.
The healthcare industry generally fails to enable women to effectively manage the menopause transition.8 Providers and health plans should educate women about peri- and post-menopause before they experience symptoms and physical changes. Providers should also engage women in shared decision-making on menopause treatment options such as hormone therapies, vaginal lubricants, and nonhormonal medications. Employers should offer women menopause-specific benefits and workplace flexibilities, including access to providers trained in menopause care and support groups.9 Employers should also cover a variety of menopause treatment options and allow temporary schedule adjustments and remote work options for those experiencing bothersome menopause-related symptoms.
No organization can solve women’s health inequities on its own. But every organization has a role to play in dismantling inequities in women’s care delivery. Below are some initial steps that organizations can take to improve menopause care for women.
Provider organizations
Health plans
Digital health companies
Blue Cross Blue Shield of Michigan (2023)
1 According to Advisory Board’s ranking of 10 ob/gyn conditions. 6 things to understand about women's health in the United States. Advisory Board. August 2023.
2 What Is Menopause? National Institute on Aging. Accessed October 15, 2024.
3 Morgan D. Women’s Health: Sex, Intimacy, and Menopause. U-M Institute for Healthcare Policy & Innovation. May 11, 2022.
4 Eldred SM. Black women suffer disproportionately from menopause symptoms. Awareness could help change that. Sahan Journal. April 27, 2023.
5 Long M, et al. Women’s Experiences with Provider Communication and Interactions in Health Care Settings: Findings from the 2022 KFF Women’s Health Survey. KFF. February 22, 2023.
6 Kling JM, et al. Menopause Management Knowledge in Postgraduate Family Medicine, Internal Medicine, and Obstetrics and Gynecology Residents: A Cross-Sectional Survey. Mayo Clinic Proceedings. February 2019.
7 Ewing C. and Leu C. Employers are taking meaningful steps to provide menopause benefits. Mercer. October 19, 2023.
8 Furst J. Mayo Clinic study puts price tag on cost of menopause symptoms for women in the workplace. Mayo Clinic. April 26, 2023.
9 5 ways employers can support women's health during midlife. Advisory Board. January 2024.
10 How to Earn an MSCP Credential. The Menopause Society. Accessed October 15, 2024.
11 Patil R. Comprehensive and Individualized Menopause Care Delivery Protocol With Technological Decision Support Aid (Case No. 2024-193). UCLA. Accessed October 15, 2024.
12 Ford T. Lisa Health launches Midday, an app leveraging AI to personalize the menopause journey, in collaboration with Mayo Clinic. Mayo Clinic. July 19, 2022.
13 Welton AJ et al. Health related quality of life after combined hormone replacement therapy: randomised controlled trial. BMJ. August 21, 2008.
14 Reed T. The growing menopause-at-work market. Axios. November 23 2022.
15 Blue Cross Blue Shield of Michigan offers new digital program for menopause as part of comprehensive Family Building and Women's Health Support Solution. PR Newswire. March 17, 2023.
16 Better outcomes, lower costs: how Maven Clinic is driving innovation. Maven Clinic. Accessed October 15, 2024.
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